PRIVACY POLICY

YOUR INFO IS SAFE

INTERNET COOKIES

 

There are 3 different types of cookies that are used on the Internet.

 

Session Cookies

Session cookies are temporary cookies. They store information about your current session, and then are erased when your browser is closed. These types of cookies are often used to track things like the items you put in your shopping cart, or to store temporary security information, such as may be necessary when accessing your bank’s website. This is why, when you log off from your bank’s site, it will usually advise you to close your browser window. Doing so will remove any session cookies. Session cookies are the least likely to raise privacy concerns, and many of them fall into that “strictly necessary” category.

 

Permanent Cookies

Permanent cookies, sometimes call persistent or stored cookies, are placed on your device’s hard drive and not deleted when your browser is closed. These cookies can be used to recognize users when they return to your site, track their viewing patterns within your site in order to improve the user experience, and provide data for your analytics programs. Permanent cookies can store information for an indefinite amount of time, so they are very useful when trying to create a customized user experience or analyze return visitor behavior. They can also be used for advertising purposes and, when third party ads are present, can cause your user information or computer information to be shared with other websites. This is where much of the privacy concern over cookies comes into play.

 

Browser Independent Cookies

Browser independent cookies, such as Flash or Silverlight cookies, act a lot like permanent cookies, except they aren’t stored by your browser. Instead, they are stored in their respective program files. This makes them a bit trickier to delete, as you may need to install a separate program, such as Adobe’s Flash Cookie Remover. For website owners, they can provide a valuable tool, since they can be used to back up traditional cookie data. That way, even if a user deletes their cookie files, your website can still recognize them and provide the same custom experience by retrieving their information from the Flash cookie.

 

We may have times that we use cookies in order to give you better results on our website. We reserve this right to do so. If you agree to the use of cookies or proceed on our site, you agree to our possible use of cookies. If you do not wish to have cookies added to your computer, feel free to close out our page. Please, be assured, our site is secure... you can tell by looking at the bottom left corner where you'll see the lock symbol, and by seeing https:// on our web address. Your security is very important to us.

 

Feel free to follow the link below for more information on Cookies and how they are used.

 

https://cookiesandyou.com/

 

 POLICY & PROCEDURE

 

In order to have your website launched within the time-frame discussed, we will need to receive all of the information and materials needed to complete your site. We must receive this information and these materials in a timely manner, or you will risk deviating from the schedule and significantly delaying the launch of your site beyond the quoted time-frame. Please review the Website Process if you haven’t already. Understanding this document is vital to the project being completed in a timely manner. The estimates of time spent on your project in the Website Process document are based on our experience, and also assume the client remains on schedule.

Please observe the following policies and procedures:

1. Deviating from the system that we have created and put into place based on years of experience will cause your project to lose its place on our production schedule and extend the time-frame for its completion.

2. A lack of responsiveness to our phone calls and emails will cause your project to lose its place on our production schedule, delaying its progress and completion.

3. Failure to provide us with the information and materials we need within the allotted time will cause your project to lose its place on our production schedule, delaying its progress and completion.

4. Our production schedule is built based on the information we have received from each of our clients. We cannot predict when we might receive any given information from any given client. Due to the volume of clients we are working with, it can take multiple business days for your project to be put back into the production schedule. The longer you take to get us any requested information, the longer it will take to get you back into the schedule. There is only so much we can schedule for each week, and what we schedule is based on when we receive information needed to move forward to the next step on any given project.

5. Any deadlines associated with your project (for example, advertisements you have scheduled to run, events you have coming up, important times of the year for your business, etc.) must be established before the project begins. We will not be able to clear out our schedule to get your project done if a previously unknown deadline is brought to our attention halfway through a project. To manipulate the schedule in this manner would be unfair to our other clients.

6. If we have not heard from you for a period of thirty (30) days, you will lose your place on our schedule. There is no guarantee when we will be able to get your project back on schedule once this stage is reached.

7. Throughout the course of the process, you will be asked for your approval on several aspects of your new website (the Navigation, the homepage design, the photos, the project site, etc.). Once approval is given on any aspect of the site, we will move forward immediately. Any changes you wish to make thereafter will be subject to additional charges.

8. Each of our quotes are based on the total time the project is allotted. Going over your time budget will incur additional costs. Our number one priority is getting you your completed website without going over the budget. Due to this, extensive phone calls, excessive back and forth, and continual changes are to be avoided if at all possible. Time spent discussing your project is already budgeted.

9. In an effort to be as efficient and as cost-effective as possible, our process is designed to be completed in stages. It is therefore of vital importance that any changes or edits you wish to make at the key points of the process be given to us all at once, so that they may all be done at the same time. This policy is designed to keep your costs down.

10. Once your site is live, we have expenses to cover. All invoices need paid in full before a website launch, and hosting must be paid in full when the site goes live. You will receive a month of hosting free with the purchase of hosting for the full year.

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